Remote IT Support Cape Town, Strand
We service the following areas Strand, Gordons Bay, Stellenbosch and Somerset West, Cape Town and has been at the cutting edge of remote IT support and Network Installations. We’ve developed an innovative approach to fixing problems without requiring you make time wasting phone calls, all while focusing on what really matters - getting your system up and running again as quickly as possible!
Providing remote IT support and Onsite IT Support is a crucial part of our IT support service offerings. Businesses and Home users can quickly get their issues fixed with the help of easy remote desktop software.
- Rapid response and resolution times
- Giving time back to you to focus on your business
- Expert advice always at hand
- Super-fast service
Reliable Remote IT Support
It’s not just about the end result. It is also key to have a team that can be relied on when things go wrong, which they often do for IT equipment or software of any kind – with 70% of issues can be dealt with remotely. At Heev IT we understand that reliability matters.
We are focused on one major goal – eliminating downtime. Our end-to-end service delivers industry leading response and resolution times, so you can be sure that your network and computers is doing everything it needs to do.
Frequently Asked Questions
Yes, Your computer and the IT support technician computer are both encrypted with 128-bit encrypted connection to prevent any interference. The session will end when he logs out of his account, which prevents him from reconnecting again until you request another remote session with us!
We understand that sometimes problems with IT services cause frustration. We will always do everything in our power to fix the issue as soon as possible and let you know if we can’t resolve it remotely ourselves, sending an IT support technician out on site is what happens next!